Consumer habits have significantly changed due to the pandemic: during the second wave, home delivery orders more than doubled compared to pre-Covid numbers. This reflects the increasing importance of e-commerce, according to DoDo, the data-driven AI solution-based home delivery expert. Immediate response to customers’ needs is essential. For instance, the company’s fastest delivery of KFC in Hungary was 2 minutes and 34 seconds. The range of products ordered with home delivery also expanded, DoDo delivered 96 bottles of mineral water in one order and 80 kg of cat food and litter once.
